Refund Policy
Last updated 29 October 2026
DepositClaimNow letters, sold by Ivane Kutateladze, are digital content delivered immediately after payment. All sales are final and we do not offer refunds, except as described below.
Before you pay
The free check shows your result, your state's rules and a preview of your letter before you pay, so you can decide whether the letter is right for you. At checkout you confirm that the letter is delivered immediately and that the purchase is non-refundable once it is delivered.
When we do refund
If you were charged twice for the same order, we refund the duplicate charge.
If you paid but your letter could not be delivered because of a technical problem on our side, and we cannot fix it within 3 business days of your message, we refund the payment.
Where the law of your place of residence gives you a refund right that cannot be waived, we honour it.
What is not a reason for a refund
The landlord's response to your letter, the outcome of any court case, or a change of mind after the letter has been delivered.
How to contact us
Use email support@depositclaimnow.com from the email address you used at checkout so we can find your order.
Processing
Approved refunds go back to the original card through Bank of Georgia, in the amount charged (54.00 GEL). Currency conversion differences or fees from your own card issuer are outside our control. Timing depends on your bank, usually 5–10 business days.